Terms and Conditions

1. Not all products are available in full-size selection (especially rings or bangles). Please refer the published size and delivery time of each product on the official website. If there is any other size requirement, you can use online instant customer service (bottom right of the website) to discuss with mittag. In general, other sizes require about 2 weeks of waiting time.

2. All products are designed and handmade by mittag, not import from distributors. Please feel free to purchase.

3. Since all products are handmade, “NOT” 100% identical for every design. You are welcome to contact with us if you have any concerns.

4. All products are provided with mittag brand packages (there will be differences in wood jewelry box or leather bag depending on the product properties), brand guarantee cards, brand gift bags, etc....

5. Necklaces will most likely be paired with 40cm or 45cm 925 sterling silver chains, while some designs will be paired with special length 925 sterling silver chains or leather cords. In case if silver chain manufacturers supply changes, mittag reserves the right to change the style of the 925 sterling silver chain.

6. The bracelet configuration length is: 12cm for baby, 16cm for lady, 20cm for men; please feel free to request if there are other sizes needed. In case if silver chain manufacturers supply changes, mittag reserves the right to change the style of the 925 sterling silver chain.

7. The baby bracelet gets a free service extended to 16cm (from 12cm) to meet the needs of the baby growing up. (each baby bracelet is available for only one-time length extended service)